A Replacement Support Form is used when you want to purchase an item that isn't typically funded by the NDIS but could serve as a substitute for an existing support in your plan. This process allows you to request approval to use your current NDIS funding to buy a different item that meets your disability-related needs.

When Might You Need One?

You might consider submitting a Replacement Support Form if:

• You want to replace a current support with a more suitable item. For example, replacing a support worker's assistance with a smart device that enables you to perform tasks independently.

• You're seeking to purchase an item from the NDIS "Out" list. Items like standard household appliances or certain smart devices aren't usually funded but may be approved as replacements if they meet specific criteria.

What Items Can Be Considered for Replacement?

The NDIS has identified specific categories of items that may be approved as replacement supports:

• Standard commercially available household items (e.g., washing machines, dishwashers)

• Smartwatches

• Tablet devices

• Smartphones

• Apps for accessibility or communication purposes

These items must:

• Replace an existing NDIS support in your plan

• Cost the same or less than the support they're replacing

• Provide the same or improved outcomes for your disability support needs